Source: National Survey of Innovation 2012
Note: Mean Indicators: 0 = not relevant 3 = highly important
The figure shows the effects of product and/or process innovation introduced during 2009-2011. On the whole, the companies felt that to improve quality of goods and services was the most important effect in this aspect. Specifically among the manufacturing companies, improved quality of goods and services with mean=2.21, increased range of products with mean=2.10, to increase value added with mean=2.07 were the three most important effects of innovation and were generally rated as highly important. Consequently in the service sector, improved quality of goods and services with mean=1.73, improved the flexibility of production or service provision with mean=1.55 and, increased capacity for production or service provision with mean=1.52 were rated the most important impacts of innovation.