GBS Asia Corporate Award - Best Customer Experience Organization of the Year
GBS Asia Corporate Award - Best Customer Experience Organization of the Year
7/08/2025
GBS Malaysia
a. Companies, government/public-sector organizations registered in Malaysia and conducting business in Malaysia (regardless of their shareholding structure) are eligible to participate in these Awards. b. Individuals who are rightfully employed with an organization registered in Malaysia. c. For engagements to be submitted for awards, GBS Malaysia intends to create as much inclusivity as possible. However, for purposes of ensuring that these awards compliment global expectations as also reflect the marketplace realities, the following principal conditions have to be necessarily met to qualify for inclusion. d. All engagements must fulfill the requirements and legal obligations of a "contract". e. All engagements must be reflective of a ?relationship? between business entities. Any business-to customer engagement is considered out of scope. f. The engagements have to reflect deployment of "technology enabled knowledge workers". g. All engagements should be governed, at the minimum, with tangible and agreed "service level agreements".
Recognizes companies excelling in creating a seamless and positive customer journey. They assess the innovative use of technology to enhance the experience, alongside a well-defined customer experience strategy demonstrating improved customer satisfaction and business performance. They also consider the scalability of these initiatives and the team behind them, ensuring a long-lasting impact. This award honors organizations making customer experience a core value, driving both customer loyalty and business growth.
Certificate of excellence and Plaque
Submission online via https://www.judgify.me/gbsawards2076
Refer to website https://www.judgify.me/gbsawards2025 Past reference: https://www.judgify.me/gbsawards2075
Refer to website https://www.judgify.me/gbsawards2076