GBS Asia Individual Award - Best Digital Experience Agent (Human Resources)

GBS Asia Individual Award - Best Digital Experience Agent (Human Resources)
7/08/2025
GBS Malaysia
a. Companies, government/public-sector organizations registered in Malaysia and conducting business in Malaysia (regardless of their shareholding structure) are eligible to participate in these Awards. b. Individuals who are rightfully employed with an organization registered in Malaysia. c. For engagements to be submitted for awards, GBS Malaysia intends to create as much inclusivity as possible. However, for purposes of ensuring that these awards compliment global expectations as also reflect the marketplace realities, the following principal conditions have to be necessarily met to qualify for inclusion. d. All engagements must fulfill the requirements and legal obligations of a "contract". e. All engagements must be reflective of a ?relationship? between business entities. Any business-to customer engagement is considered out of scope. f. The engagements have to reflect deployment of "technology enabled knowledge workers". g. All engagements should be governed, at the minimum, with tangible and agreed "service level agreements".
Recognizes IT, HR, Finance & Accounting, and Contact Center professionals who transform customer service through digital innovation. They assess an agent's ability to manage client relationships and creatively solve problems, with a strong focus on leveraging digital tools and strategies. This award recognizes those who utilize digital marketing expertise to deliver exceptional results and create a consistently positive digital experience for customers.
Certificate of excellence and Plaque
Submission online via https://www.judgify.me/gbsawards2059
Refer to website https://www.judgify.me/gbsawards2025 Past reference: https://www.judgify.me/gbsawards2058
Refer to website https://www.judgify.me/gbsawards2059
gbsa@gbsmalaysia.org.my