GBS Asia Individual Award - Best Customer Experience Agent (Human Resources)
GBS Asia Individual Award - Best Customer Experience Agent (Human Resources)
7/08/2025
GBS Malaysia
a. Companies, government/public-sector organizations registered in Malaysia and conducting business in Malaysia (regardless of their shareholding structure) are eligible to participate in these Awards. b. Individuals who are rightfully employed with an organization registered in Malaysia. c. For engagements to be submitted for awards, GBS Malaysia intends to create as much inclusivity as possible. However, for purposes of ensuring that these awards compliment global expectations as also reflect the marketplace realities, the following principal conditions have to be necessarily met to qualify for inclusion. d. All engagements must fulfill the requirements and legal obligations of a "contract". e. All engagements must be reflective of a ?relationship? between business entities. Any business-to customer engagement is considered out of scope. f. The engagements have to reflect deployment of "technology enabled knowledge workers". g. All engagements should be governed, at the minimum, with tangible and agreed "service level agreements".
Spotlights exceptional service across IT, HR, Finance & Accounting, and Contact Centers. They assess an agent's ability to manage client relationships, creatively solve problems, and consistently exceed expectations. Strong customer feedback, a track record of achievement, and recognition from clients and peers are all hallmarks of this award winner.
Certificate of excellence and Plaque
Submission online via https://www.judgify.me/gbsawards2055
Refer to website https://www.judgify.me/gbsawards2025 Past reference: https://www.judgify.me/gbsawards2054
Refer to website https://www.judgify.me/gbsawards2055