MASTIC Customer Satisfaction Survey Form - Exhibition

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MASTIC Customer Satisfaction Survey Form - Exhibition

This survey form design to obtain a feedback from customer of MASTIC, Ministry of Science and Technology pertaining to exhibition material and service provide by the officer incharge during your visit to MASTIC exhibition booth. We always try to improve quality of our services offered to our customers. All the information will be treat as confidential.

MASTIC’s officer you deal with.

Please Select

• Please Select
• Female
• Male

Period of time before being served by officer.

Please Select

• Please Select
• Immediately
• 5-10 Minute
• 10-30 Minute

Level of service receive from MASTIC’s officer.

Please Select

• Please Select
• Very Friendly
• Friendly
• Average
• Not Friendly

Frequency of dealing at MASTIC booth.

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• Please Select
• First Time
• Between 2-4 time yearly
• Between 5-9time yearly

Level of understanding service provided by MASTIC.

Please Select

• Please Select
• Knowledgable
• Average
• Never Know

Explanation given by MASTIC’s officer.

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• Please Select
• Very detail and easy to understand
• Not quit clear

Please state the language used by the officer.

Please Select

• Please Select
• Malaysia Language
• English Language
• Others (please clariry)

Level of satisfaction after explanation being given about MASTIC information services.

Please Select

• Please Select
• Very Satisfied
• Satisfied
• Average
• Not Satisfied

Design concept for poster/ bunting and layout of MASTIC exhibition material.

Please Select

• Please Select
• Realy Interesting
• Interesting
• Average

Suggestion to improve quality of service, exhibiton material and services by MASTIC’s officer.

Respondent Name

Profession

Organisation

Gender

Male

Female

 

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